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FAQs
How does personalization work?
How does personalization work?
It's as simple as it is fun! First, choose your pair of clogs (color & size), then select the pins that catch your eye. We assemble everything with care, and your unique pair arrives directly at your home.
How do you choose your shoe size?
How do you choose your shoe size?
Our clogs are available from size 36 to 46. If you are between sizes, we recommend sizing up.
What if my order is not to my liking?
What if my order is not to my liking?
You can contact us via email at contact@pimpitstore.com , explaining the reasons for your change of mind. We will then arrange the return of your order.
Upon receipt of your return, we will process a refund or exchange of your pair.
How to contact us?
How to contact us?
For order tracking , write to us at contact@pimpitstore.com remembering to include your order number .
Do you have a physical store?
Do you have a physical store?
Yes, we are pleased to welcome you to our shop located at 11 rue Marcel Sembat, 93430 Villetaneuse.


